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Full-time Senior Technical Writer - Long term contract opportunity

at Polycom in Hyderabad

POSITION TITLE: Senior Technical Writer

The Polycom Learning Solutions Group (LSG) is looking for a senior-level contract technical writer. This writer will be responsible for creating technical documentation for Cloud Service products and solutions. This writer must create content (and sometimes graphics) that effectively communicates conceptual, procedural, and reference information for end-user, administration, installation, and configuration guides and online help.


• Work with a cross-functional and international team of subject matter experts (engineering, support, QA, program and product management teams, and other Polycom writers) to plan, write, and edit topical information while meeting project requirements and schedules.

• Conform to document creation and control processes and established quality and style standards. Work with standard templates to ensure documentation is Polycom-branded, compliant, approved, and released.

• Solve problems of diverse scope using good judgment and appropriately selected methods and techniques.


• BA/BS in English, Technical Communications or related field.

• Five- to seven-years experience writing a spectrum of technical information including hardware, software, and networking documentation and context-sensitive help systems.

• Evidence of strong interpersonal skills and professional energy and excellence.

• Available for flexible work hours and telecommuting as needed.

• Skilled at using standard technical writing tools such as Microsoft Office and/or Adobe Technical Communication Suite.

• Able to work on and solve problems of diverse scope. Demonstrate good judgment in selecting methods and techniques for solving problems. Conducts interviews with subject matter experts to gather data for documentation.


• Experience writing for the Telecommunications and Cloud Services industries.

• Experience creating information for single-sourcing and repurposing.

• Self-directed with a skill set and intensity that allows for efficient execution of the essential functions of the work with or without clearly defined specifications and with limited direction and oversight.

• Strong sense of accountability for meeting deadlines and quality standards.
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Published at 19-10-2014
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