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Full-time Senior Technical Writer - Exp: 3.5+ Years Experience

at Tangoe India Softek Services Pvt Ltd in Bangalore

Mandatory Skills
• 3.5+ years of experience in documentation
• Proficiency - Modular /Non-Linear Writing standards using DITA Methodology.
• Ability to author and update deliverables for online and printed documentation.
• Proficiency - Structured and UnStructured FrameMaker, Adobe Acrobat, RoboHelp tools.
• Familiarity -with multiple Operating Systems, Servers, Content Management Systems (SVN) and Source Control.
• Ability to perform independent research to understand the product.
• Ability to communicate effectively with the project team. Provide feedback on product design, features, and functionality to the appropriate team.

Position-Specific Authorities

• Generally works without consulting their manager.
• Author, test, migrate, restructure, rewrite, and/or update material.
• Analyze and resolve issues using the bug tracking tool.
• Contact individuals in various departments to obtain product-related information.
• Provide editorial, technical, and project management assistance to writers.
• Identify potential issues and recommend solutions for projects.
• Escalate issues to management.
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Published at 08-12-2014
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