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Full-time Senior Technical Writer

at EPICOR in Bangalore

Role Summary/Purpose:

As a member of the RSG Development team, you will be responsible for producing high-quality documentation for the Epicor Retail suite. You will work within R&D project teams to produce various documents such as implementation and user guides. Bringing knowledge of technical writing practices to the team, you will work with business analysts, developers and QA testers to ensure our applications have the required documentation to inform and support our customer base.

Essential Responsibilities:

· Develop, and maintain documentation for various Epicor Retail products.
· Explain complex technical concepts in clear, simple terms.
· Translate software operations into concise and understandable end user deliverables.
· Support numerous projects simultaneously.
· Work closely with Business Analyst, Programming, Quality Assurance teams and Product Management to ensure all aspects of the products are clearly and completely documented.

Qualifications/Requirements:

· Degree in Technical writing or related program and/or equivalent experience.
· 5+years of experience as a technical writer.
· Proficiency in Adobe Frame Maker andor other desktop publishing software.
· Fluency in oral and written English.
· Excellent communication, interpersonal and presentation skills.
· Solid organizational and time management skills.
· Ability to multitask and work on different projects simultaneously.
· Works well with peers in a team atmosphere.
· Ability to work independently as well as on project teams.

Desired Characteristics:

· Knowledge of technical and development terminology.
· Knowledge of retail operations and terminology.
· Knowledge of basic HTML and Microsoft SharePoint.
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Published at 18-05-2015
Viewed: 1806 times