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Full-time Tangoe_ Hiring For_Senior Technical Writer_3-6 years_ Bangalore

at Tangoe India Softek Pvt. Ltd. in Bangalore

Job Overview

The Sr. Technical writer is responsible to design, create, and modify deliverables. They must author planning and design documents, communicate with technical staff, and use the products they document. The deliverables must be appropriate for the intended audience and follow Technical Documentation standards. Senior Technical Writers typically work closely with other writers and managers.

Key Responsibilities

• Analyze deliverable needs for multiple projects and recommend staffing and schedules
• Create and update planning documents
• Adapt to and implement new procedures, processes, and corporate directives.
• Manage multiple project assignments simultaneously, such as working on a major release and a service pack.
• Mentor other writers.
• Monitor, update, and manage Projects when asked by the managers.
• Master one or more products or components.
• Write technically accurate, grammatically correct information
• Meet project deadlines.
• Review, assign, and resolve team track issues(internal & external)
• Provide feedback on product design, features, and functionality to the project team
• Report project status

Specific Skills

• Ability to author and update deliverables for online and printed documentation.
• Proficiency - Structured and Unstructured FrameMaker, Adobe Acrobat, RoboHelp tools.
• Proficiency - Modular /Non-Linear Writing standards using DITA Methodology.
> Proficiency in API documentation
• Familiarity -with multiple Operating Systems, Servers, Content Management Systems (SVN) and Source Control.
• Ability to perform independent research to understand the product.
• Ability to communicate effectively with the project team. Provide feedback on product design, features, and functionality to the appropriate team.

Position-Specific Authorities

• Generally works without consulting their manager.
• Author, test, migrate, restructure, rewrite, and/or update material.
• Analyze and resolve issues using the bug tracking tool.
• Contact individuals in various departments to obtain product-related information.
• Provide editorial, technical, and project management assistance to writers.
• Identify potential issues and recommend solutions for projects.
• Escalate issues to management.
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Published at 28-04-2016
Viewed: 1411 times