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Full-time Information Engineer

at Hewlett Packard Enterprise in Bangalore

The Business Entity:
Hewlett Packard Enterprise Software develops enterprise software for IT infrastructure, Cloud, Storage and Operations management.

The Team:
HPE Software Information Engineering (IE) team is seeking a technical writer with relevant experience of 4-7 years. This is an exciting time to be a part of the IE group as it presents a host of opportunities for technical communication professionals to pursue innovation and work on the varied domains thereby add value to the work.

Experience: 4 to 7 years

Role & Responsibilities:
• Conceptualize, plan, develop and write documentation sets, including complex technical material.
• Identify, plan for, and revise technical writing project requirements, and research complex source material for documentation projects.
• Collaborate with cross-functional teams such as R&D engineering, QA/test, product marketing and support to produce accurate, high quality documentation for our customers.
• Help identify and implement standards and process improvements to improve product documentation and productivity.
• Attend and contribute to product/project team meetings.
• Participate in planning and design meetings and develop the content for the project.
• Work with cross-groups to improve documentation quality and usability.
• Actively participate in or lead special projects/initiatives outside the scope of regular tasks.
• Exhibit excellent analytical and problem solving skills.
• Exhibit leadership skills and ability to mentor and supervise junior writers.

Business/Technical Knowledge, Skills, and Expertise

• High proficiency in enterprise software documentation and a thorough understanding of technical writing.
• Experience in producing user documentation including installation guides, configuration guides and Online Help documentation.
• Excellent verbal and written communication skills.
• Strong working knowledge and application of style guides and industry practices.
• Well-versed with Agile method of product documentation and DDLC.
• Ability to work under pressure to meet frequent deadlines.
• A self-starter possessing excellent research skills and enjoys working hands on with the product.
• Ability to learn new product, technology, and tools quickly, and mentor junior writers.
• Knowledge of using XML-based authoring tools, such as XMetal, Madcap Flare or structured FrameMaker.
• Working knowledge of content management systems
• Good knowledge of networking, virtualization, systems, cloud domain.

Core Competencies

• Knowledge of technical writing for highly complex technology
• Teamwork
• Ability to solve problems and make decisions
• Innovation and learning
• Industry knowledge
• Ability to think globally
• Customer focused
• Acknowledged technical expertise on product and domain
• Be a customer advocate

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Published at 09-05-2016
Viewed: 1531 times