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Full-time Intermediate/ Senior Technical Writer (Telecom/Networking Domain)

at Innovatia India in Bangalore


Candidates with Telecom/Networking domain experience need to apply.

Job Purpose:

Reporting to a Documentation Lead, the Senior Writer designs, develops, and delivers complex technical documentation to support the products of clients. The Senior Technical Writer researches and analyzes technical products in consultation with development engineers to author technical documentation including user guides, installation guides, help files, reference guides etc.

KEY JOB RESPONSIBILITIES:

- Researches,analyzes, and authors technical documentation
- Leads complex task analysis, flowcharting, content analysis, and feature
analysis on documentation projects.
- Performs risk analysis, identifies potential issues and work estimates for doc projects.
- Analyzes new features in products and determines where those features
impact documentation
- Mentoring, training and providing guidance to other writers
- Participate in reviews of authored content, and respond in a timely manner with corrections
and guides peers on how to incorporate the given feedback.
- Collects and reports project specific information to internal and external higher level management.
- Works with customers (engineers, technical SMEs, developers) to resolve issues, clarify
content, extract necessary information in a timely manner to assist other writers with their deliverables.


Education:

- Post-secondary degree or diploma preferably in Technical Writing, Education, English,
Engineering, Journalism (or equivalent experience)

Knowledge/ Skills/ Experience:

- Minimum 4 years technical writing experience
- Advanced experience in authoring tools (i.e. XML,Framemaker); InDesign experience an
asset - Strong technical aptitude/ interest. Must understand highly technical and/or incomplete product
or feature specs
- Knowledge of IT industry, telecommunications, networking, internet applications - Must be able
to simplify and explain complex topics
- Excellent written and oral communication skills
- Excellent analysis skills
- Proven track record in meeting aggressive schedules and deadlines
- Mentorship abilities
- Flexible, adaptable to changing requirements, scope, and schedule
- Knowledge of technical documentation industry standards
- Proven record for on-time delivery

Recent jobs at Innovatia India

14-07-2016

Full-time Technical writer in telecom/Networking domain at Innovatia India, Anywhere


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Published at 17-05-2016
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