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Full-time Technical Writer (5 plus yrs)

at EFI India in Bangalore

About EFI
EFI is the world leader in digital imaging and print management solutions for commercial and Enterprise printing. Headquartered in Fremont, CA, with 35 worldwide offices, the company’s award winning technologies increase the productivity and profitability of commercial and enterprise printing.
These solutions span creation to print; including high fidelity color Fiery® print servers or production solutions that can output up to 2000 ppm; superwide digital inkjet printers and inks capable of printing
on flexible and rigid substrates; powerful print production workflow and management information software solutions for increased performance and cost efficiency; and an array of enterprise printing solutions.
For more details please visit our website http://www.efi.com/

Please find the JD for technical writer-

Main Responsibilities
• Develop and maintain product related documentation by adhering to guidelines/direction and deadlines established by project lead and defined by release schedule. The documentation can include but is not limited to:
• Requirements for new developments
• User Manuals
• Release Notes/Release Instructions
• Online and Embedded Help
• Support Training initiatives and provide technical writing support (i.e., Training Workbooks, Instructors Guides, Quick Reference Cards, Presentations, etc.) by adhering to guidelines/direction and deadlines established by training lead and defined by release schedule.
• Conduct testing of pre-release candidates according to release schedule. Identify defects and document applicable information related to defect.
• Support Product Management initiatives and provide technical writing support (i.e., maintaining product management intranet page including: reports, enhancement descriptions, specifications, meeting minutes, etc.) on an as needed basis.
• Support Implementation initiatives and provide technical writing support (i.e., Getting Started Guides, Implementation Materials, etc.) on an as needed basis.
• Maintain intimate familiarity with products and their functionality.
• Provide internal product reference.

Leadership and Working with Others:

They will also need to collaborate with a wide range of people from across the organization that are in the UK and overseas, especially with:
• Technical Writers
• Consultants
• Product Managers
• Business Analysts
• Technical Leads
• QA Engineers
Skills & Knowledge:
• Must have in minimum a BA/BS degree, with a Technical Communications, English, Journalism, Education, or Training focus preferred
• 5-7 years of technical writing experience for software products
• Knowledge of printing industry is preferred but not required
• Portfolio that shows previous work or demonstrates writing ability
• Ability to write documentation that adheres to specific style standards
• Able to work independently within guidelines provided
• Experience working with Agile/Scrum teams a plus
• Ability to plan, structure and write user guides and help systems with minimal guidance in a fast-paced environment
• Excellent communication, writing, editing, and project management skills
• Experience of working in teams of technical writers/communicators
• Great organizational and interpersonal skills
• Willingness to learn and work with unfamiliar tools
• Attention to detail
• Ability to work under tight deadlines
• Ability to multi-task
• Ability to deal effectively with a diversity of individuals
Authoring Tools:
• Microsoft Office
• RoboHelp or similar authoring tools
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Published at 23-06-2016
Viewed: 1141 times