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Full-time Technical writer in telecom/Networking domain

at Innovatia India (Anywhere)

JOB PURPOSE:

Reporting to a Documentation Lead, the Senior Writer designs, develops, and delivers complex technical documentation to support the products of clients. The Senior Technical Writer researches and analyzes technical products in consultation with development engineers to author technical documentation including user guides, installation guides, help files, reference guides etc.


KEY JOB RESPONSIBILITIES:

Researches, analyzes, and authors technical documentation

Leads complex task analysis, flowcharting, content analysis, and feature
analysis on documentation projects.

Performs risk analysis, identifies potential issues, and work estimates for doc projects.

Analyzes new features in products and determines where those features impact documentation

Mentoring, training, and providing guidance to other writers

Participate in reviews of authored content, and respond in a timely manner with corrections and guides peers on how to incorporate the given feedback.

Collects and reports project specific information to internal and external higher level management.

Works with customers (engineers, technical SMEs, developers) to resolve issues, clarify content, extract necessary information in a timely manner to assist other writers with their deliverables.

Education:

Post-secondary degree or diploma preferably in Technical Writing, Education, English, Engineering
, Journalism (or equivalent experience)

Knowledge/ Skills/ Experience:

Minimum 7 years technical writing experience,

Advanced experience in authoring tools (i.e. XML,Framemaker); InDesign experience an asset -Strong technical aptitude/ interest. Must understand highly technical and/or incomplete product
or feature specs

Knowledge of IT industry, telecommunications, networking, internet applications - Must be able to simplify and explain complex topics

Excellent written and oral communication skills

Excellent analysis skills

Proven track record in meeting aggressive schedules and deadlines

Mentorship abilities

Flexible, adaptable to changing requirements, scope, and schedule

Knowledge of technical documentation industry standards

Proven record for on-time delivery

Recent jobs at Innovatia India

17-05-2016

Full-time Intermediate/ Senior Technical Writer (Telecom/Networking Domain) at Innovatia India in Bangalore


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Published at 14-07-2016
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