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Full-time Sr Information Developer

at BMC software, Pune in Pune

Staff/Senior Information Developer

If you are an information developer (technical writer) who has strong core skills, aspires to work on the latest tools and technologies, and thrives in a team environment, send us your resume, we have been looking for you. Details follow.

Job description
• Independently work on creating high quality ID deliverables (wiki pages & videos)
• Develop product and domain expertise over a period of time
• Monitor comments and issues on the wiki and resolve them within the set SLAs
• Moderate product community to create a positive customer experience
• Interact with cross-functional team members to understand documentation requirements
• Estimate effort for assigned work and track it to completion
• Provide regular status updates and highlight risks to leads
• Coach junior writers and review their work as and when necessary

Requirements
• Graduate degree
• Excellent technical writing skills and a minimum 6 years of relevant experience
• Good grasp of technical communication tools
• Ability to understand complex software
• Ability to translate complex information into simple and usable deliverables
Good to have:
• Degree in engineering or computer science
• Good working knowledge of Confluence Wiki & Techsmith Camtasia/Adobe Captivate

Send your CVs to maithili_deshpande@bmc.com
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Published at 23-08-2016
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