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Full-time Technical Writer/Information Developer

at SAP Labs India in Bangalore

SAP as a market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Role: Technical Writing/Information Developer
Experience: 2 - 6yrs
Job Location: Bangalore

> A good to excellent university degree in technical or a related subject or, alternatively, a language-based university degree
> Preferably native English speaker with excellent oral and written knowledge of English
> Proven experience in technical writing
> Proven experience in documentation tools and documentation standards
> Excellent written and verbal communication skills
> The ability to take initiative and work independently
>The ability to work to tight deadlines, deliver on time, and ensure high quality

Expectations and Tasks:
> Creating and updating user assistance (UA) deliverables that enable end users to use our implementation tools (Web Assistant/primary help, Application/secondary help, UI texts, terminology)
> Ensuring quality and adherence to standards and guidelines
> Work in a cross-functional team with developers and product owner, as well as other information developers and translators
> Research and define technical and business terminology
> May collaborate and communicate with external stakeholders such as customers and partners to develop and review UA deliverables through, for example, customer engagement activities, social media, usability tests, and feedback channels.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities.

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Published at 12-01-2017
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