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Full-time User Assistance Developer/Senior User Assistance Developer

at SAP Labs India in Bangalore

We have openings in SAP Labs Bangalore for User Assistance Developer/Senior User Assistance Developer positions.

Job description is provided below for your reference and request you to revert with your updated profile for the next steps

Job Description

About SAP

Company Description:

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


In addition to creating new content, you will also be required to maintain the existing knowledge material. The expectations from this role are:
• Understand the end-to-end scenario(s) of an assigned key capability development
• Gain thorough understanding of the business value and the technical advantages of the capability
• Create documentation for assigned product (include consultation with software developers)
• Create setup guides, inline help content, application help, how-to-guides, user interface documentation and any other type of roll-out material
• Contribute to the usability of the UI screens by reviewing the UI text
• Adhere to all quality assurance processes
• Maintain a very close interaction with all the stakeholders
• Create innovative ways to document product features
• Flexibility to contribute to quality assurance activities additionally



Degree in Engineering / MCA/BA/MA or similar with min 65%.

• Strong analytical, interpersonal and communication (both written & verbal) skills
• High degree of quality commitment
• Willingness to quickly acquire understanding in new areas and adopt to change
• Constructive and open style of communication
• Flair for learning technology topics
• Excellent in spoken and written English
• Ability to express complex technical information in a clear and precise manner
• Ability to work towards tight deadlines, deliver on time, and ensure high quality documentation
• Flexibility and readiness to communicate with other team members across locations
• High performance and learning orientation


• Min. 4 + years of Information development experience with a product company

The position is on a full-time, permanent employment basis.

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Published at 29-03-2017
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