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Full-time Technical writer/Sr. Technical writer

at Mu Sigma in Bangalore

Mu Sigma Business Solutions Pvt. Ltd
Big Data tops many a list of business priorities, thanks to its growing volume, velocity, and
variety. However, it is not data, but change that is the cause of anxiety to organization, bringing
with it greater complexity and more data.
The challenge here is that analytical thinking isn’t keeping pace with the rate of change in
business. This is where we come in – we address the gaps.
Mu Sigma is one of the world’s largest Decision Sciences and analytics firm. We help over 140
Fortune 500 clients, across 10 industry verticals, to institutionalize data-driven decision making,
and to harness Big Data. We provide our clients with a holistic ecosystem of proprietary
technology platforms, processes and people. This ecosystem helps us scale the use of our unique
interdisciplinary approach of combining math, business, technology, behavioral science and
design thinking to operationalize Decision Science as opposed to Data Science.
Our unique approach to problem solving using cross-industry expertise corroborates our
sustainable engagement model with our clients still further, making us one of the most preferred
analytics and Decision Sciences partners.
With over 3500 Decision Sciences professionals, we pride in being a category and career
defining company. As we continue to scale, we are also looking at hiring the right talent across
various levels in our organization. Our unique talent management philosophy has been
critically acclaimed by the likes of Harvard Business Review
Role: Technical Writer
We are looking for Technical Writers to produce high-quality documentation that contributes to
the overall success of our products. You will join a team of writers who work collaboratively
with Product Research team, Developers, and Product Managers to make our products easier to
use.
Experience: 0 to 3 Years
Location: Bengaluru

Role & responsibilities:
 Work on product documentation that describes new features and enhancements at each release. Update and improve existing documentation on an ongoing basis
 Write easy-to-understand user interface text, Online Help, and User guides
 Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
 Distill complex information into clear, concise text. Work independently, delivering accurate documentation under deadline
 Research difficult and unfamiliar technical material from diverse sources
 An appreciation for graphics and formatting as well as illustration skills to convey complex concepts
 Gather usability feedback from users and revise documents as new issues arise
 Work to improve documentation quality, process, productivity, and presentation Skills & Competencies:
 Technical Writer with 0-3 years of experience in creating end-user documentation
 Excellent written skills in English
 Editing and proofreading skills
 Superior interpersonal communication skills
 Willingness to learn new concepts and technologies
 Familiarity with Microsoft Office, Madcap Flare, HTML, CSS
 Experience in creating Online tutorials, How to videos, Walkthrough videos (Preferred)
Education Qualification:
 University degree in Computer Science, Engineering, M.A English language and Literature or equivalent years of work experience
 Certification in Technical writing
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Published at 04-05-2017
Viewed: 1265 times