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Full-time Entry Level - Technical Writers for SAP Custom Development

at SAP Labs India Pvt. Ltd. in Gurgaon

PURPOSE AND OBJECTIVES
SAP Custom Development is a global organization dedicated to providing globally best-in-class custom software development services for innovative business solutions, enabling our customers to achieve their business objectives, and to better serve them. We deliver a full lifecycle of custom development services from strategic planning, project management, risk assessment, development, quality assurance, and maintenance. With development centers in Germany, USA, India (Bangalore and Gurgaon), China, Brazil, and Japan, we are able to leverage a global delivery model that utilizes the specific strengths of each location.
We are looking for Technical Writers to join our User Assistance team. As a Technical Writer, you will form a link between the software development team and the SAP customer. You will be in constant communication with the software development team with the aim of delivering product information in a clearly structured and easily digestible form. As one of the first people to use the software, you will have the chance to have a say in program development. Your job will be to ensure that exactly the right information is available in the right place, at the right time; the customer will benefit from concise and accurate online documentation that clearly describes the functions provided by the SAP solutions.
If you enjoy technical writing and are looking for a career in a multinational world-class company, then we look forward to receiving your application. Please send your updated resume to infodevcd@sap.com.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
• A good to excellent university degree with a flair for Technical Writing; alternatively, a language-based university degree#
• Excellent written and spoken English
• Understanding of technical writing
• The ability to express complex technical information in a clear and precise manner
• Outstanding communication, writing, and grammar skills
• The ability to work to tight deadlines, deliver on time, and ensure high quality
• Flexibility and a readiness to communicate with other team members and to participate in knowledge transfer
• Experience of MS Office applications, especially MS Word and MS PowerPoint
• Familiarity with XML or DITA concepts and tools
• A willingness to acquire extensive product knowledge and learn new skills at short notice
• Excellent organizational skills

EXPECTATIONS AND TASKS
• Defining terminology
• Writing documentation for new business concepts (in close consultation with software developers)
• Describing application installation and configuration
• Creating user interface documentation
• Proof-reading and editing content for usability and readability
• Ensuring that the documentation is of high quality and adheres to standards and guidelines

JOB LOCATIONS
Gurgaon

POSITION TYPE
Contract to Hire - Entry Level
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Published at 20-07-2017
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