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Full-time Sr. Technical Writer Opening at [24]7 Innovation Labs R&D Center

at Innovation Labs: [24]7 Customer Inc in Prestige Tech Park, Marathahalli Sarjapur ORR

We are looking for:

  • Bachelors or higher degree with certification in Technical Writing
  • 8 to 10 years of experience in Technical Writing
  • API Documentation, especially RESTful APIs

Roles and Responsibilities:

  • Works as an individual contributor, while fostering teamwork. Collaborates cross-functionally to accomplish objectives
  • Formulating and implementing documentation standards, guidelines, and processes
  • Actively seeks stakeholders and customer’s input, and may take responsibility for customer situations (internal and external customers)
  • Develops solutions to complex problems, which require regular use of ingenuity and creativity and contributes proactively to the Product Documentation team
  • Writing user manuals, online help, technical documents (API), and release notes for application software developed on various platforms
  • Close interaction with the development team to collate information, and author high quality documentation for an international audience (primarily U.S)


  • Experience in XML authoring, especially in Madcap Flare is highly preferred
  • Ability to interpret highly technical information to create clear and concise documentation
  • Ability to independently design, plan, and implement large documentation projects
  • Should be self-initiated, a self-learner, a team player, and above all a good communicator
  • Excellent writing skills
  • Strong commitment to quality
  • Ability to work in a rapid application development environment with a positive attitude and willingness to go the extra mile
  • Ability to consistently follow departmental processes
  • Achieves committed results and meets the established deadlines, functionality, and quality standards

Interested candidates can email their resumes to

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Published at 03-08-2017
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