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Full-time ILT Program Manager

at Nutanix India in Bangalore

Responsibilities
• Develop and drive a documentation strategy with ILT developers, trainers, and SMEs
• Look for ways to refine and improve documentation workflows and processes
• Develop and maintain publication standards for the team to ensure content reuse
• Work with System Engineers, Solutions Architects, and Technical Marketing Engineers to develop ILT guides, Lab exercises, trainer guides, reference notes, and classroom training presentations
• Gather information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
• Own and manage the ILT documentation repository, ensuring, among other things, version control and final QA of all ILT content
• Review and edit the ILT developers’ work
• Gather and address feedback from multiple sources
• Work independently and rapidly to meet tight deadlines
• Ensure timely release of all Nutanix ILT offerings
• Coordinate with deployment team to ensure that Nutanix certifications are current and define validity periods for certifications
Skills:
• Desktop publishing and hands-on development experience with XML-based (DITA) publishing systems such as Oxygen Author
• Understanding of CCMS and topic-based content life-cycle management and maintenance
• Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications)
• Managing multiple versions of topics
• Tracking and prioritizing multiple simultaneous projects
• Working in cross-functional teams
• 5+ years’ experience in project coordination and documentation
• Excellent written skills in English.
• Experience with Git or GitHub
• Good understanding of software development (SDLC)
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Published at 16-01-2018
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